Commonly used forms and templates
NZNO Travel Policy
The NZNO Travel Policy includes guidelines and procedures for employees and members who acquire travel and related expenses on NZNO’s account.
The Policy objectives are to:
- Ensure employees and members have a clear and consistent understanding of policies and procedures for business travel
- Provide travellers a reasonable level of service and comfort at the lowest possible cost, and
- Maximise NZNO's ability to negotiate discounted rates with preferred suppliers and manage travel and related expenses better.
Download the NZNO Travel Policy for Staff and Members, November 2010
Booking travel
All Colleges and Sections can book travel for committee business using Serko - the Travel booking site courtesy of Tandem Travel. Your College or Section will be invoiced bi-monthly for flights booked using this system. You can also use alternate means if/as agreed by your committee.
Travel booking basics
- Book travel using Serko (or alternate means) as agreed by your committee.
- Bookings are charged to the NZNO Travel Card and invoiced bi-monthly.
Tools for booking flights
Serko logins and profiles
- Each College or Section has a Serko login to access the site.
- Employees and members who travel each have a Serko travel profile. If someone who needs to travel doesn't have a Serko travel profile, please contact your NZNO National Administrator.
- If you have any questions about using Serko please call Tandem Travel on 0800 707 102 or contact your NZNO National Administrator.
Changes and cancellations
- To change or cancel a booking contact Tandem Travel on 0800 707 102.
- If you need to make a change less than four hours before a flight departs, use the 24 hour service on the same number above.
Paying for flights
- AirNZ flights can be charged to the NZNO Travel Card.
- JetStar and Pacific Blue do not accept the Travel Card. To book with either of these airlines, pay by credit card.
Baggage cost
- If baggage costs are incurred the employee or member can fill in an expense claim form to have this cost reimbursed.
Booking accommodation
NZNO has a list of preferred accommodation suppliers. Colleges and Sections are not required to use these suppliers, however this list is a good starting point and guide.
- If your chosen accommodation provider is on NZNO accommodation provider list, and;
- the booking is confirmed by email from your NZNO National Administrator, then;
- the accommodation can be invoiced to NZNO or the C&S Treasurer can pay at check-out.
Download:
Web page updates and website queries
Your National Administrator can do straightforward updates to your College or Section website pages. If you want something more technical or substantial, they'll forward your request to NZNO’s external website support team and facilitate as required.
If your College or Section website exists outside the NZNO website, your Committee will need to deal directly with the College or Section’s chosen website support provider.
To get help or advice about your College or Section web pages contact your National Administrator or fill in the web page update form.
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