COVID-19 general FAQs for members

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FAQs for Te Whatu Ora members during the COVID-19 crisis

Management of COVID-19 cases


How should suspected, probable or confirmed cases of COVID-19 be managed?


See the Ministry of Health’s advice for primary health care professionals.

Patients with suspected COVID-19 infection should be managed medically according to their symptoms and clinical state. They do not need to be hospitalised unless clinically indicated.

Non-hospitalised cases should remain in isolation at home or in their current accommodation while symptomatic. They should be provided with infection prevention and control advice along with advice regarding what to do if symptoms worsen, and followed up by public health.

With hospitalised cases it is important to rapidly obtain a travel history and implement precautionary infection prevention and control measures within hospitals to prevent transmission in health care settings.