COVID-19 general FAQs for members

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FAQs for Te Whatu Ora members during the COVID-19 crisis

Employee concerns with workplace safety


What should employees do if they are unaware of their workplace’s safety and pandemic plan or if they are unsatisfied that their wellbeing is sufficiently being cared for?


Employees should notify management of their concerns, via their health and safety representative.

Nursing staff who are not satisfied with the response from their management should contact NZNO’s Member Support Centre (MSC) on 0800 28 38 48 or

The NZNO MSC will ensure you are directed to the right NZNO staff member.