Nursing reports

NZNO urges Government and health employers to adopt He Kete Tapuhi Ora package

New Zealand Nurses Organisation (NZNO) media release, 7 April 2020

NZNO urgently needs the Government and all health employers to commit to a comprehensive ‘He Kete Tapuhi Ora response package’ to assist all nurses, midwives, health care assistants and kai mahi hauora in this exceptional fight against the COVID-19 emergency and rāhui.

The seriousness of this virus coupled with projected community transmissions and hospitalisation rates place extraordinary pressure on our already stretched health care system. As international evidence strongly indicates, we require a well-resourced, sustainable nursing workforce to respond to community testing and cope with the unpredictable surges in COVID-19 cases.

NZNO Kaiwhakahaere Kerri Nuku says it is essential that all nurses, midwives, health care assistants and kai mahi hauora are properly supported to safely carry out this work across all health care sectors.

"We’ve drafted He Kete Tapuhi Ora (our Wellness Package) to reflect the concerns and anxieties that colleagues and myself hear daily from members, which primarily include difficult working conditions and critically needed personal protective equipment and financial support.

"Within that we have to address the fact that primary health care providers, and particularly Māori and Iwi providers, already have less resources to start with. This package requires an equity lens to ensure the just distribution of resources."

Ms Nuku also stresses that support for frontline workers needs more than a focus on technical guidelines.

"It is clear from our members that we need to look at people’s overall wellbeing, for instance understanding that putting on protective equipment and working with confirmed COVID-19 cases is mentally, emotionally and spiritually draining and our people need support to work through that.

"Likewise, we need to focus on all factors that enable health care workers to do their job and to stay physically and emotionally well, as well as accounting for the often conflicting duties they have to their whānau.

"Unless we address health and wellbeing as a whole, we will continue to see our frontline workers go into financial hardship, burn out, or have no choice but to leave work for their whānau, or leave whānau for their work."

The full ‘He Kete Tapuhi Ora’ response package is as follows:

1. Consistent use of personal protective equipment (PPE) across all health sectors following a precautionary principle.

2. Provision for additional pay recognition, acknowledging their invaluable contribution as an essential health care worker. These provisions are above those in current collective employment agreements.

3. Provision to retention of full income.

4. Priority testing for COVID-19;

5. Free general practice consultations, additional wellbeing and psychosocial support packages (including EPA counselling, cultural support and professional supervision).

6. Provisions for sick leave and annual leave in current collective employment agreements to be upheld and improved for current circumstances.

7. Vulnerable worker assessment for pre-existing conditions of workers and their whānau.

8. Nurses working in high risk COVID-19 work areas are provided with accommodation, if needed, to protect themselves or their whānau.

9. Job security and reassurance that no health care workers will be disciplined for speaking out about health and safety issues when using appropriate channels.

10. Free travel to and from work, including public transport or other forms where necessary.

11. When the time comes for us to work long hours, employers to provide cooked meals available in the workplace while on duty.

12. Childcare or provision for childcare support to enable workers to be on duty.

13. Employers laundering of uniforms in the workplace to reduce the risk of transmission to the whānau of staff.

"In this time of confusion and anxiety, the ‘He Kete Tapuhi Ora’ response package will give our frontline workers reassurance, certainty, and hope in the COVID-19 crisis and rāhui, particularly when they are making daily personal and whānau sacrifices for us all," Ms Nuku said.

He waka eke noa, we are all in this together


Nurses must be given personal protective equipment now

New Zealand Nurses Organisation media release, 25 March 2020

The New Zealand Nurses Organisation (NZNO) says some nurses having to deal with potential COVID-19 cases are not being given personal protective equipment (PPE) and that this could result in many unnecessary deaths.

NZNO Kaiwhakahaere Kerri Nuku said the Health and Safety at Work Act 2015 (HSAW) is clear that employers have a clear duty of care to ensure the health and safety of their workers, and that this was a critical matter for nurses right now – and for the wellbeing of the public as a whole.

“We have to keep our health workforce safe, especially our nurses who are the very frontline in the fight against COVID-19,” Ms Nuku said.

“This includes nurses in hospitals and in primary care providers who provide immediate triage.

“We must also learn the lessons from overseas. Evidence from Italy and China’s Hubei province is compelling that health care workers became a significant vector in the explosion of cases. In Italy, health care workers make up 9 percent of infected patients.

“In Singapore, where they have learned the brutal lessons from Italy and China, there have been no reported COVID-19 transmissions from hospital workers.”

She said that in Singapore all health care workers wear regular surgical masks and gloves. Hand washing is rigorously enforced and full PPE is worn, including N95 masks that protect from exposure to COVID-19 droplets in the air, unlike standard surgical masks.

NZNO is meeting daily with the district health boards (DHBS) to address COVID-19 issues affecting its members, including apparant PPE shortages and nurses not having to wear their work clothes home. Ms Nuku said NZNO was impressing upon the DHBs that a national plan – detailing requirements, use and PPE supply chains – must happen now to save lives.

“We expect this plan in place by the end of this week. In the meantime we expect that employers will provide full PPE, including N95 masks, to be used by every nurse wherever and as soon as there is risk.

“Protecting nurses so we can protect others is our most important issue right now.”

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


NZNO calls for decisiveness and unity in COVID-19 response

New Zealand Nurses Organisation media release, 23 March 2020

The New Zealand Nurses Organisation (NZNO) is calling for decisiveness in response to the COVID-19 pandemic and says people in Aotearoa New Zealand should be ready to move to alert level 3 or 4 immediately.

NZNO Associate Professional Services Manager Hilary Graham-Smith said the Government and Ministry of Health are providing guidance and direction in preparing the public for a move up the alert scale to levels 3 and 4.

“When that call comes people in Aotearoa New Zealand should be prepared and informed and know exactly what to do. We should be listening very carefully so we act in unison to keep ourselves and others safe from COVID-19.

“We need to take this pandemic very seriously and the public needs to be hearing one clear and authoritative voice with regards to what it should do.

“NZNO is calling on all health professionals to be united in their responses to COVID-19 so that people in Aotearoa New Zealand can have trust and confidence and act decisively when the Government makes that decision.”

She said NZNO fully supports moving to level 3 and/or 4 on the alert scale, and immediately if that is deemed necessary.

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


Nurses must be supported as frontline against COVID-19

New Zealand Nurses Organisation media release, 20 March 2020

The New Zealand Nurses Organisation (NZNO) is calling for measures to improve support for nurses in the Government’s next round of pandemic initiatives after still more infections were reported today.

NZNO President Grant Brookes says the Government is doing a remarkable job but that, while more funding has already been promised for the health system, some resources could now be specifically for nurses who bear the brunt of working on the frontline across all sectors.

“Things we could do include paid special leave to look after an isolated dependant or a child unable to go to school; or free child care so nurses can carry on working.

“The competing demands on nurses are incredible and unprecedented right now. We are already hearing of their fatigue and anxiety about getting sick themselves, or that they will take infection home to their families and communities.

“But nurses also know they are expected to be there, because they always have been in the frontline for any medical emergency. They’re actually the glue that holds our COVID-19 response together, and will be working long hours under extremely stressful conditions.

“The potential for overwork and burnout is enormous, especially in cases where nurses are the sole breadwinners.”

It’s still to be confirmed that all of the total 39 cases reported to date have all come from overseas, but Mr Brookes said community spread was probably inevitable.

“If and when that occurs, health employers are expecting 25-30 percent of staff to be on sick leave from becoming symptomatic or from the need to care for dependants who are ill or off school. Anything we can do to acknowledge and relieve the pressure nurses are under would be welcome.

“We will get through this, because we know we can rely on our nurses. Let’s give them what they need to do their jobs and keep themselves safe and well.” 

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


A day to celebrate the historic work of women

The New Zealand Nurses Organisation (NZNO) says International Women’s Day (Sunday 8 March) is a great time for people in Aotearoa New Zealand to remember the wonderful work our women do; especially in 2020, the World Health Organization’s Year of the Nurse and the Midwife.  

The union and professional organisation especially welcomes the day as one on which to celebrate the crucial role of nurses, midwives, health care workers and kai mahi hauora, especially as 92 percent of its 52,000 members are women.

– NZNO Kaiwhakahaere Kerri Nuku says Aotearoa New Zealand can be proud of the wahine who have paved the way in its history and who continue to fight for justice, equality and equity.

“We especially honour and take inspiration from our nursing ancestors like Akenehi Hei and Ellen Dougherty who set the foundations for how we practise now. It is because of them, and for the generations of nurses to come, that we continue to fight against the ongoing undervaluation of women’s labour.  

“The road to equality and equity is not the same for all women, and we need to acknowledge the systemic racism and colonisation that make things a lot harder for our internationally qualified nurses and particularly for our Māori nurses.

“Our collective effort for gender equality and equity needs to recognise those power structures and be grounded in Te Tiriti o Waitangi.”

NZNO Industrial Services Manager Cee Payne says the union and professional organisation has been working towards gender equity for its members.

“We are in the process of an historic pay equity settlement which, when completed, will provide all our DHB members undertaking nursing and midwifery work with pay rates that are free of gender discrimination.  Once those pay rates are established for the DHB sector we will be seeking a shortened pay equity process for members in other sectors.”

Ms Payne said NZNO has also been advocating for the Equal Pay Amendment Bill. This work has included Select Committee submissions to remove hurdles that make it very difficult for women to challenge their discriminatory pay rates.

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


Not protecting nurses as first responders grossly unfair, says NZNO

New Zealand Nurses Organisation media release, 6 March 2020

The New Zealand Nurses Organisation says failure to include nurses, midwives, health care workers and kai mahi hauora as defined staff in the Protection for First Responders and Prison Officers Bill will only serve to further institutionalise the abuse nursing staff face on a daily basis.

The bill introduces new protections for first responders, defined as staff from the police and emergency health and fire services, in the Crimes Act 1961 and the Summary Offences Act 1981.

NZNO College of Emergency Nursing New Zealand (CENNZ) Chair Dr Sandra Richardson says verbal abuse, physical assault and sexual innuendo or threats by either patients or accompanying persons is commonplace for nurses.

“Our members tell us that violence in the workplace happens every day, and that the expectation is that they will just accept it as part of the job. Instances of reported violence tend to get swept under the carpet and nurses often don’t bother with them. That means levels of violence are likely higher than what records might suggest.”

In a 2019 membership survey, 10 percent of NZNO members indicated that, during the last year, they had been either physically assaulted, verbally abused and/or subject to sexual innuendo, abuse or threats. The highest rates of abuse occurred in emergency departments or in mental health or aged care settings.

“ACC information shows assaults on DHB nurses are the third-highest cause of ACC claims by nurses and that physical injuries from assaults make up 14 percent of all DHB nurses claims (other DHB occupations are at just 10 percent,” Dr Richardson said.

“If people in Aotearoa New Zealand want to continue receiving high quality, professional care from a specialist nursing workforce, there need to be safeguards in place. 

“Inclusion of nursing as a protected profession within the First Responders and Prison Officers Bill is one way of demonstrating an ongoing responsibility and recognition of the need to support this workforce.  It’s not enough on its own, but it is a necessary starting point.

“This is a completely unacceptable omission reflecting an inaccurate understanding of what professions make up the first responder health workforce. It sends a clear message that our nursing staff are expected to just put up with being abused. They deserve so much better.”

NZNO and CENNZ will be making oral submissions to the Justice Select Committee on Monday 9 March demanding that nurses, midwives, health care workers be included as first responders in the bill.

NZNO Professional Nursing Advisor Suzanne Rolls is presenting at around 10.05am.  Dr Sandra Richardson, NZNO College of Emergency Nurses New Zealand is presenting around 12.35pm.

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


Employer and employee rights and obligations during a pandemic

New Zealand Nurses Organisation media release, 7 February 2020

The New Zealand Nurses Organisation (NZNO) is reminding both employers and employees that they have rights and obligations regarding their own safety and the wellbeing of others during a pandemic situation.

NZNO Associate Professional Services Manager Hilary Graham-Smith said that much of the information coming from authorities such as the Ministry of Health was comprehensive and helpful, but that the rights of nurses and others working in health to be fully informed and fully protected must also be very clear.

“Good infection control practices by clinicians will be essential in reducing the likelihood of disease spread should we find ourselves in a pandemic situation and coronavirus cases start turning up in Aotearoa New Zealand.

"Nurses and health care assistants will be central in this work and employers must ensure these employees are given guidance around best practice in a pandemic and about how to remain safe while providing clinical care.”

NZNO recommends all health facilities have up-to-date disaster and pandemic guidelines for employee health and safety and Ms Graham-Smith said employees should notify management via their health and safety representative if they are not satisfied their wellbeing is being sufficiently cared for.

“Under the Health and Safety Act employees have the right to refuse to perform work likely to cause them harm if steps to mitigate risks to wellbeing are not taken in conjunction with employers to resolve the situation.

“We recommend nursing staff contact NZNO and that other employees contact their unions immediately if they have remaining doubts about their safety at work.

“It is often nurses, midwives and health care assistants who play an important and leading role in ensuring readiness for an emergency such as a pandemic, and they should be supported in this task by management – and their leadership, expertise and mana acknowledged.”

The World Health Organization has declared a public health emergency of international concern over the coronavirus and Ms Graham-Smith said that should send a clear signal to both employers and employees around preparedness and full disclosure of information, including information about employee rights to safety and how staff will be protected at work.

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


Nurse staffing crisis looming for primary health

New Zealand Nurses Organisation media release, 22 January 2020

The New Zealand Nurses Organisation (NZNO) says a crisis is looming in the Primary Health Care Sector (general practices and accident and medical centres) if funding is not increased to allow practice and registered nurse salaries to match those of district health board (DHB) nurses.

NZNO has been negotiating the Primary Health Care Multi Collective Agreement (PHC MECA), which covers more than 3400 nurses, medical receptionists and administrators in more than 500 New Zealand general practices and accident and medical centres. But NZNO Industrial Advisor Chris Wilson says an acceptable offer for members has not been possible so far because of the funding shortfall.

Early in 2020 NZNO surveyed its members working in these workplaces and 70 percent of respondents said they were considering leaving the sector because of higher pay elsewhere – such as at services run by DHBs. Many nurse leaders who responded said they are struggling to recruit new nurses or keep the ones they already have.

Ms Wilson says a serious drop in practice and registered nurses is inevitable unless things change, and this will make health care much harder to access for people in Aotearoa New Zealand.

“Nurses at these workplaces provide services such as vaccinations, patient care programmes and triage at point of entry. They also give medical or health advice, which often reduces hospital admissions. Fewer nurses will mean these services become less available or more expensive, and this will have consequences for health and put extra demands on the health budget.”

Sector funding comes through the Vote Health Budget and is allocated to general practices and other services via the DHBs and primary health organisations (PHOs). 

Ms Wilson says that while DHBs are paying their own nurses at the higher rates negotiated in the DHB/NZNO MECA, they are not passing on enough funding to ensure these primary health care nurses are paid the same. She says primary health nursing is just as complex as nursing in DHBs, yet it is being significantly undervalued by this obvious pay parity issue.

“As of May this year an experienced nurse covered by the PHC MECA will be paid 10 percent less than an experienced nurse in a DHB. That’s a huge difference and our survey respondents say this has significant impacts for their lives, including working extra shifts to make ends meet, foregoing holidays and family time, and not being able to afford a house.”

She said NZNO members are concerned about what this means for their communities and they want them to know of the impending issue. They will be asking funding decision makers to recognise the value of these primary health care nurses by addressing the salary issue. They are hopeful funders will acknowledge the value of this investment in community health when NZNO returns to bargaining next week.

“The Government and the DHBs need to understand that underfunding the Primary Health Care Sector is just robbing Peter to pay Paul. Not funding services that keep people well just costs everybody more in the long run, and increases suffering and inequities,” Ms Wilson said.

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.

 

Quotes from the survey (anonymised but used with permission)

There is an impending crisis in Primary Health unless funding is improved

“It means we are finding it increasingly more difficult to recruit and keep nurses in primary care.”

 “I am tempted to leave PHC to be in a better remunerated job but then my passion is PHC … it’s very frustrating.”

“This is my community and I care about it.”

 

Underfunding sends the wrong message to a crucial health sector

“The message is clear: prevention /keeping people out of hospitals isn’t as important or valued as looking after them in hospital.”

“I feel undervalued and unseen.”

 

The community needs a well-funded Primary Health Care sector 

“Our skill reduced the number of hospital admissions.”

“The health care and education we provide not only improves health outcomes for individuals, but also for communities.”

“We are the glue that holds the health system together. We connect many different services together.”

“We look after not just the individual – it extends to the whānau.”

“My direct nursing care has kept patients in their own homes rather than be admitted to hospital. Our continued hard work in times of disease outbreaks such as the Measles has a very direct impact on our communities.”

“We worked very hard through the recent measles epidemic ensuring all those that were vulnerable were vaccinated, that those who needed the vaccines the most were prioritised, and fielded hundreds of calls from concerned parents.”

“I know the work I do as a nurse in primary care everyday supports people to look after their health and their families so they can keep working and be active in our local community.”

“Community and Primary Health is essential in keeping people out of hospital and keeping well in the community. This in turn will save money in the long run. I work closely with type 2 diabetes and we work together to improve their overall health and to keep them well.” 

 

The work is varied and complex

“I am an emergency nurse, educator, vaccinator, mental health nurse, paediatric nurse, palliative care nurse, surgical nurse, older persons nurse and much more each and every day for my community. I am the contact for the community and I am trusted and respected.”

“We are the advocates, the life jackets and the bridge builders for our patients. We are the rapport makers, the listeners and the understanders, the encouragers and the teachers. See us, respect us and value us.....or ultimately, you will lose us.”

“We see and manage patients that should or would have been in hospital earlier...”

“All up it ‘just doesn’t compute’ when there is a greater emphasis being put on keeping people well in their community.”


Adverse events report reveals heavily under-resourced health system

New Zealand Nurses Organisation media release, 26 November 2019

The New Zealand Nurses Organisation (NZNO) welcomes Learning from adverse events: Te ako I ngā pāpono kōaro, released by the Health & Safety Commission last week.

However, NZNO Professional Nursing Adviser Kate Weston says the yearly report is once again evidence of an under-resourced health system that is putting the wellbeing of New Zealanders at risk.

“More than 50 percent of the 916 reported adverse events relate to clinical care and indicate under-staffing. Failure to rescue, for example, which has risen by an alarming 28 percent, happens when staff are busy and stretched. The high number of pressure injuries reported are also evidence of not having enough time to deliver proper care.”

Ms Weston says factors mentioned in the report reflect what NZNO members say across the country about too few nursing staff to meet ever-increasing patient needs.

“The report confirms the incredible stress nurses, midwives and health care assistants are under every day. How many times do we need to be reminded that the health system is not sufficiently resourced for employers to meet their obligations around safe staffing? How many adverse events will it take?”

The report suggests the increase in recorded serious events could be the result of better reporting, while acknowledging this should not be assumed. Ms Weston says, however, that the notion of better reporting has been around for too long to continue as an acceptable explanation and that the increases are more likely to relate to workloads, insufficient staffing and poor skills mix – which the report also acknowledges.

“Many of those affected by adverse events are our most vulnerable, such as the elderly. Apart from the pain and suffering caused, many will no longer be able to live independently, which is a huge cost to them on a personal and financial level, and to the health system funded by tax payers.”

Ms Weston said the report was a valuable tool and indicator of the need for increased spending on health. But she questioned the lack of security and staff safety reports.

“We are well aware there has been a significant increase in violence and aggression towards staff, and we also know this is being underreported because internal systems and policies around staff safety also tend to fail when staffing resources are stretched.”

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


DHB must take its social responsibilities more seriously – NZNO

New Zealand Nurses Organisation media release, 15 November 2019

The New Zealand Nurses Organisation says a Hawke’s Bay District Health Board (DHB) decision to shut the health centre at Wairoa Hospital and transfer some 300 patients to the care of a private provider is socially irresponsible and will leave nurses in the area high and dry, and without jobs.

The private provider will not take on the staff currently working at the DHB-owned health centre meaning five nurses will need to find work at Hastings Hospital 130kms away or lose their jobs entirely in an area with high unemployment.

NZNO Organiser Stephanie Thomas says members have complained that the DHB failed to meet the terms of the NZNO-DHB multi-employer collective agreement (MECA) because it announced the decision without any consultation.

“Hawke’s Bay DHB says this is a ‘business decision’ so it didn’t need to consult. Our question is how can decisions like that be made – decisions that will have tragic outcomes for hard-working nursing staff – without seeking input from those affected so all options could be explored?

“These are people who have made their lives in Wairoa. They are sometimes the sole breadwinners, they have purchased houses, their kids attend schools and they are part of their local community.”

There are no current nursing vacancies at Wairoa and the DHB has said it will work with staff to find reasonable redeployment options, but Ms Thomas says none of the options are reasonable.

“Basically our nurses are left with very few options. If they don’t want to lose their jobs they will need to either commute four hours a day or uproot their families and move to Hastings – if there are jobs available there and that’s not guaranteed.”

Ms Thomas says the DHB needs to take its social responsibilities more seriously.

“We know funds are tight for DHBs around the country but once again it is nursing staff who bear the brunt, and whose lives will be seriously affected by money-saving decisions.”

She says the affected nurses, ironically, are continuing to work with patients to ensure their transfer to the new provider goes smoothly and with a minimum of stress.

“Nurses shouldn’t have to work sacrificially but often do because they are caring professionals, but the sacrifice being asked of them here is unfair and unnecessary. Hawke’s Bay DHB management need to have a serious re-think about their obligations to the nursing staff who have worked with and for them in good faith to help meet the health needs of the people of Wairoa.”

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Media inquiries: Rob Zorn, NZNO Media and Communications Advisor: 027 431 2617.


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