Our Professional Services Team

The New Zealand Nurses Organisation (NZNO) Professional Services Team assists members to:

  • meet their professional aspirations
  • advance NZNO's professional agenda
  • respond to individual and group professional concerns

Roles within the Professional Services Team

  • Manager, Nursing and Professional Services, and Associate Professional Services Manager
  • Professional Nursing Advisers: the work of NZNO’s professional nursing advisers includes regional and college and section issues, and national portfolios and policy.
  • Lawyers: specialising in industrial law and medico-legal law. They become directly involved with members where there is a formal legal investigation.
  • Competency Adviser: working with individual nurses undergoing competence and health committee reviews with the Nursing Council of New Zealand.
  • Editors: overseeing the production of Kai Tiaki Nursing New Zealand, NZNO's monthly journal and Kai Tiaki Nursing Research, NZNO's annual peer reviewed research journal.
  • Policy analysts, including the senior policy analyst and policy analyst - Māori, who coordinate submissions, and collect and analyse information to assist in the planning, and development of NZNO policy. 
  • Librarian/Records staff: the librarian provides a specialist library service and a newsletter for nurses wishing to subscribe by email, maintains NZNO's records.
  • Researchers: conduct NZNO research and collaborate with external researchers on nursing research.
  • Communications and media adviser: liaises with media and ensures key messages and communication strategy is achieved.

Professional Services staff work with the organising and business services staff to fulfil NZNO's mission of representing members and contributing to health and social policy development.

To contact members of the professional team please call the member support centre on 0800 28 38 48. They will refer you to the appropriate staff member.

Support services provided to NZNO members

Membership Structures

  • Nursing Midwifery Advisory Committee (NMAC)
  • Special interest nursing sections and colleges
  • Credentialling of Nurses through accreditation and PDRP processes

Support for nursing and health staff

  • Professional Nursing Advisers - professional support and advice
  • Professional forums and education seminars
  • Competency review assistance
  • Professional indemnity insurance and legal advocacy
  • Policy analysis and Submissions
  • Research and development


  • Library resources and information
  • Publications
  • Professional Development and Recognition Programmes (PDRP)
  • Policies, position statements and guidelines